Understanding how we use cookies to improve your experience

Effective Date: 1 January 2025

1. Introduction

WiseMe Pty Ltd ("WiseMe", "we", "us", or "our") uses cookies and similar tracking technologies on our website and services. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites remember information about your visit, such as your preferences and settings, which can make your next visit easier and more useful.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

Cookie NamePurposeDuration
session_idMaintains user session state across page requestsSession
csrf_tokenSecurity token to prevent cross-site request forgerySession

3.2 Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

Cookie NamePurposeDuration
theme_preferenceRemembers your light/dark mode preference1 year
languageStores your language preference1 year

3.3 Analytics Cookies

These cookies allow us to count visits and traffic sources to measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around the site.

Cookie NamePurposeDuration
_gaGoogle Analytics - distinguishes unique users2 years
_gidGoogle Analytics - distinguishes unique users24 hours
_gatGoogle Analytics - throttles request rate1 minute

4. Third-Party Cookies

Some cookies on our site are placed by third-party services that appear on our pages. We do not control these cookies and encourage you to check the third-party websites for more information about their cookies and how to manage them.

5. How We Use Cookies

We use cookies for the following purposes:

  • To provide essential website functionality
  • To remember your preferences and settings
  • To analyse website traffic and usage patterns
  • To improve our website and services
  • To provide personalised content and experiences
  • To measure the effectiveness of our marketing campaigns

6. Your Cookie Choices

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

6.2 Opting Out of Analytics

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout

6.3 Do Not Track

Some browsers include a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Our website currently does not respond to Do Not Track signals.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page.

8. Contact Us

If you have any questions about our use of cookies, please contact us at:

WiseMe Pty Ltd

Email: privacy@wiseme.com.au

Phone: +61 3 7074 5432

Address: Melbourne, Australia

9. More Information

For more information about cookies and how to manage them, you can visit: